Support & FAQs

• Can you deliver using a tail lift vehicle?
• Can goods be collected from your warehouse?
• Can you ship abroad?
• What is your cut-off time for next day delivery?
• Are Firechief® products available in other countries?
• Can you ship goods under plain cover?
• Can we collect from your carrier’s hub?
• Can you ship on a next day delivery?
• Do you offer contract pricing and bulk discounts?
• Do you have a helpline?
• How long have you been trading for?
• What is the best number to call for accounts?
• Do you hold stock of everything?
• Do you do risk assessments?
• Do you have a technical helpline?
• Do you deliver in your own vans?
• How can Firechief® products help keep me fire safe?
• How do I become a distributor?
• Can you ship direct to site?
• Do you offer credit accounts?
• What accreditations do you have?
• Can you take card payment over the phone?
• Where can Firechief® products be used?
• Where can I buy Firechief® products from?
• Can you do a same day delivery?
• Do you supply the end user?
• What is your carriage paid value?
• Where can I find the Firechief® Home & Leisure range products?
• What is your minimum order value?
• Does Firechief® install and maintain fire extinguishers and other fire equipment?